MAIN REQUIREMENT - fluent uzbek and English
OPERATOR WITH KNOWLEDGE OF UZBEK AND ENGLISH
Working conditions:
✔ 8-hour work schedule from Monday to Friday from 16:00 to 12:00 at night;
✔ training - 5 days (on a daily basis it will be necessary to study upto 4 hours a day);
✔ fixed workplace.
✔ fixed rate for the training period - 45 UAH / hour, after training from 70 to 100 UAH / hour. The average salary on the project is 14 000 UAH / month
Requirements:
✔ education: complete or incomplete higher medical (will be a big advantage)
✔ fluency in languages: Uzbek and English (additional knowledge of the Russian language will be a big advantage);
✔ competent spoken and written language;
✔ clear pronunciation (no defects or accent);
✔ computer skills: advanced user (MS office, work with Google documents, Mail, Excel);
✔ erhaps without work experience, but with a great desire to learn.
Main responsibilities:
✔ receiving incoming calls (Uzbek and English);
✔ identification of needs, support and high-quality consultation of clients according to their requests;
✔ work in the CRM system (Bitrix24; customer software; Google spreadsheets).
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MAIN REQUIREMENT - FREE ENGLISH
CONTACT CENTER OPERATOR (WITH KNOWLEDGE OF ENGLISH)
Working conditions:
✔ 8 or 7 hour work schedule from Monday to Friday. Start from 15:00, 16:00 or 17:00 (+ Saturday duty);
✔ training - 5 days (on a daily basis it will be necessary to study up to 4 hours a day);
✔ fixed workplace;
✔ salary level: for the period of study - 45 UAH), After training from 70 to 100 UAH / hour.
Requirements:
✔ English fluently (above average);
✔ competent spoken and written language;
✔ clear diction (no defects or emphasis on English);
✔ computer skills: advanced user (MS office, work with Google Docs, mail, Excel);
✔ perhaps without work experience, but with a desire to learn.
Main responsibilities:
✔ to receive incoming calls (English);
✔ to identify of needs, support and quality counseling of clients according to their requests;
✔ work in the CRM system (Bitrix24; customer software; Google spreadsheets);
✔ to make outgoing calls to the customer base (callback request, etc.)
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MAIN REQUIREMENT - OPERATOR WITH KNOWLEDGE OF SPANISH LANGUAGE AND ENGLISH.
OPERATOR WITH KNOWLEDGE OF SPANISH LANGUAGE AND ENGLISH.
Working conditions:
✔ 8-hour work schedule from Monday to Friday from 17:00 to 2:00 at night + Saturday from 17:00 to 22:00 (on duty);
✔ training - 5 days (on a daily basis it will be necessary to study upto 4 hours a day);
✔ fixed workplace;
✔ fixed rate for the training period - 45 UAH / hour, after training from 70 to 100 UAH / hour. The average salary on the project is 14 000 UAH / month.
Requirements:
✔ fluency in languages: Spanish (fluent), and English (above average);
✔ competent spoken and written language;
✔ clear diction (no defects or emphasis on Spanish);
✔ computer skills: advanced user (MS office, work with Google documents, mail, Excel);
✔ perhaps without work experience, but with a desire to learn.
Main responsibilities:
✔ outgoing calls (Spanish - 80%, English - 20%);
✔ confirmation of customer data, clarification of additional information, a reminder of an appointment or its transfer, maintenance and high-quality consultation of clients on their requests;
✔ work in the CRM system (Bitrix24; customer software; Google spreadsheets).
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MAIN REQUIREMENT - LOGICAL THINKING, LOVE FOR DIGITS AND DATA STRUCTURE
SUPERVISOR OF ENGLISH PROJECTS / SPANISH LANGUAGE PROJECTS
Working conditions:
✔ 8-hour work schedule from Monday to Friday from 15:00 to 24:00. It is possible to specify a flexible schedule from the beginning of work, on a daily basis, from 14:00 - 17:00;
✔ training - 20 days (on a daily basis it will be necessary to study from 6 hours a day, from 15:00);
✔ fixed workplace;
✔ a fixed rate for the training period is 15 000 UAH / month, after training 17 000 UAH / month.
Requirements:
✔ fluent Russian and English or Spanish ;
✔competent spoken and written language;
✔ clear diction (no defects or emphasis on Spanish and English);
✔ computer skills: advanced user (MS office, work with Google Docs, mail, Excel);
✔ logical thinking, love of learning, responsibility for the result and the team
Main responsibilities:
✔ to control and coordinate of the work of a group of operators (up to 15 people);
✔ schedule the work / holidays of the department;
✔ train, monitor the implementation of KPI and quality standards by operators;
✔ to prepare reports for the board;
✔ translate and prepare the necessary documentation;
✔ work in the Bitrix24 corporate portal, Google sheets, mail, Excel.
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MAIN REQUIREMENT - FREE POSSIBILITY OF ENGLISH, ACCESS TO PC FROM 2 HOURS PER DAY
CALL- QUALITY CONTROL SPECIALIST
Working conditions:
✔ remote work - the ability to independently adjust the work schedule;
✔ paid internship in the office (2 weeks);
✔ salary depends on the number of calls listened and evaluated (plan from 20 to 50 calls per day);
Requirements:
✔ fluent English;
✔ experience in a contact center in a similar position will be an advantage;
✔ mindfulness, analytical thinking, literacy.
Main responsibilities:
✔ listen and evaluate the quality of calls of operators according to the approved check list;
✔ monitor the quality of input into the database;
✔ fill out forms based on the results of operator evaluations;
✔ timely send reports on work;
✔ work in the Bitrix24 corporate portal, Google spreadsheets, mail, Excel.
MAIN REQUIREMENT - LOGICAL THINKING, LOVE FOR DIGITS AND DATA STRUCTURE
DATA ENTRY OPERATOR (BOOKKEEPING)
Working conditions:
✔ 8-hour work schedule from Monday to Friday from 9:00 to 18:00 (on Wednesdays from 12:00 to 21:00). It is possible to stipulate a flexible schedule fron the beginning of work, on a daily basis, from 12:00 - 15:00;
✔ training - 10 days (on a daily basis it will be necessary to study from 6 hours per day from 17:00);
✔ fixed workplace;
✔ fixed rate for the training period - 45 UAH / hour, after training from 70 to 100 UAH / hour. The average salary on the project is 12 000 UAH / month.
Requirements:
✔ fluent in Russian (fluent), English (above average);
✔ competent spoken and written language;
✔ level of computer skills: advanced user (knowledge of Quickbooks will be a big advantage, as well as skills in MS Office, Google Docs, mail, Excel);
✔ logical thinking, a love of digits, a basic understanding of accounting will be a big advantage.
Main responsibilities:
✔ form and draw up payment cards;
✔ make additional information about the payment;
✔ create a list of payments;
✔ accept and process incoming letters;
✔ keep primary business documentation;
✔ generate job reports.
✔ occasionally - communicate with the client;
✔ work in the CRM system (Bitrix24; Quickbooks; Google Sheets, mail).
AFTER RESPONSE
TELEPHONE INTERVIEW
During the working day, the HR manager will call you and conduct a telephone interview
AFTER INTERVIEW
VISIT OUR OFFICE
After passing the interview by phone, the HR manager will invite you to an interview, where we can get to know each other and discuss the terms of cooperation in detail
AFTER THE INTERVIEW
WRITTEN TEST
Immediately after we discuss all the details, you will need to pass a language proficiency test
AFTER THE TEST
ORAL INTERVIEW WITH A CURATOR
After completing the test, you will be introduced to the curator of the Ukrainian branch from the main office, New York, USA.
General decision period
from 1 to 5 business days.
You are already almost part of our team!